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New in TacTic 24-7 Week 50: Enhanced Conversation Merge, Add Powow Live Chat to your website, TacTic gets a new name... PDF Print E-mail
Written by Administrator   
Friday, 18 December 2009 16:04

Another Week see's some great new additions to the TacTic 24-7 Suite.

New: Mail Merge Conversations – Conversation Merge is Powow's mail merge facility. Using Powow's very simple Conversation Wizard you can send a document to multiple contacts. Powow can manage mail merge in two different ways:

  • Mail Merged Conversations – Powow creates multiple unique conversations from a single template and adds the personal details for each selected contact (such as Name or Address) to their unique Conversation. This method is great for adding that personal touch to a monthly news letter or a sales marketing campaign where the main content body remains the same.
  • Carbon copies of a single document – Powow creates a single letter conversation. Powow then automatically creates covering letters to send carbon copies of the letter to multiple other contacts. This method is great for sending a single formatted document to many different people. For example, a consultant writing a letter to a patient could also send a carbon copy of that letter to the Patients Doctor for their records.

New: Add Powow Live Chat To Your Website And Email Correspondents - We've added some great new features to Powow's integrated live IM Chat. By simply adding one line of code to your website, visitors to your site can initiate Requests for Live IM Chat assistance. Powow welcomes your guests into the waiting room and alerts available staff that a Live IM Chat request has been received. Powow saves the IM Chat session as a new conversation with all transferred files and chat transcripts saved and attached as standard.

We've also included a direct IM Chat link in emails templates. Powow includes a unique link within the email for the recipient to start a Live IM Chat with you. When the recipient clicks on the IM Chat link in their email, Powow automatically sends you an alert requesting you to initiate the new IM Chat session. Powow records the IM Chat session as a new conversation, produces a transcript of the conversation and attaches any files shared during the IM Chat.

New: Exchange 24-7, Omigaman's Web-Based Estimate, Tender, Quote & Order Management Software

We are proud to announce Exchange 24-7 as the official Name for our Estimate, Tender, Quote & Order Management software. Exchange 24-7 (affectionately named TacTic during development) is due for release as part of the TacTic 24-7 Suite later this month and will Integrate seamlessly with TacTic 24-7's other applications which include Powow 24-7, Survey 24-7 and Diary 24-7. Find out more about Exchange 24-7 here

 
New in TacTic 24-7 Week 43: Conversation Thread improvements, Two Brand New Applications... PDF Print E-mail
Written by Administrator   
Wednesday, 21 October 2009 09:17

What's New this week

Add Quick Conversation's to an existing Conversation Thread – One of Powow's most powerful features is its ability to thread Conversations together. Powow's Conversation Wizard processes the Conversation and then creates an in-depth record of the conversations you and your colleagues have had.

The Quick Add wizard is a simplified version of Powow's main Conversation wizard. It provides you with a faster way to add shorter (140 character) conversations and tasks that do not require additional information, such as meeting schedules or tasks.

We've added a button in the Action column which will now link the Quick Conversation to an existing conversation. Once clicked, the new button loads the Quick Conversation wizard. When the conversation is sent, Powow takes care of linking it to the existing conversation thread and contact.

International Time Zones - Powow's new Time Zone Feature displays the current local time for an open contact tab. The Time Zone feature is particularly useful when communicating with International clients, partners and suppliers.

Milestones, A new addition to Powow's Tasks and Events - We've added a great new feature to complement Powow's conversation Timer and Meetings Schedules called Milestones. A Milestone is an important event or turning point and can be assigned to any of Powow's current conversation methods. Conversations with Milestones are displayed in Powow's ToDo list and also in our new calendar diary application (see below for more info about Diary24-7).

Location, Location, Location - Location is a new feature added to Powow's Conversation Wizard, which can add an Event location to a conversation. For example, you could select a meeting address from your list of internal branches or select the current contacts address (such as your client's office). If needed, you can enter a completely new address in the box provided. Once saved, Powow automatically sends the meeting details including the venue address, scheduled time and duration to all the meeting attendees.

Hold the press, Two new applications are coming to the TacTic 24-7 Suite - We are excited to announce the up and coming releases of Diary24-7 our shared calendar diary service for all Powow Events and Survey24-7 our Marketing and PR survey service.

Diary247 will display all Powow appointments, milestones and events in a familiar calendar format that can be shared with all colleagues. You can combine multiple diaries to give you a clear picture of the scheduled activities throughout your team, department or company. Diaries can be viewed in daily, weekly or monthly formats with full search capabilities. Finally, you can now schedule conflict-free appointments or meetings with colleagues and external contacts as Powow will notify you of any diary clashes and point out each individual’s availability.

Survey247 will enable you to create marketing, PR and training surveys for internal and external contacts. Using a simple wizard, any type of question can be easily defined in a survey and then published for open access (i.e. public survey) or directed to specific contacts (i.e. private survey). Using Powow, you can choose the audience for the distribution of the survey and monitor the progress of each response. Private surveys carry unique tokens to guarantee that the response is coming from the chosen audience and that the survey is not repeated. Finally, Survey247 will allow you to analyse the results and produce reports.

Stay tuned for more information, including the trial release dates.

Find out more about Powow at www.tactic247.com >>
 
Powow: Tips To Help You Keep Track Of Phone Conversations PDF Print E-mail
Written by Administrator   
Monday, 28 September 2009 08:37

Conversation: The spoken exchange of thoughts, opinions, and feelings; talk. (Source Answers.com)

So many conversations with different people; meetings to attend and tasks to complete. Keeping track of who you've spoken to, what was said, what needs to be done and by when can quickly spiral out of control; ending up in a disorganised collection of scribbled notes and missed thoughts.

“With a centralised Address book, every member of your organisation has access to one single address book”

With the arrival of Powow's phone conversation manager we thought it was high time we shared some Powow tips to help you Keep track of your phone conversations.

Powow Phone Benefits:

  • Central Contacts Address Book
  • Automatically keep records of the conversations you've had
  • Automatically assigns the conversation to the correct contact or project
  • Auto dial VOIP phone calls using Skype
  • Share phone conversations you've had with colleagues
  • Add documents to phone conversation records
  • Schedule meetings and conference calls
  • Monitor and record all call durations.
  • Record Voice Memos during phone conversations.
Find out more about Powow's automated Fax system... >>
 
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Evolution of Business Software as a Service

In the old days, you bought the software licenses, installed the applications on your computers (or server), paid a great deal for the maintenance contract, incurred variable support costs and suffered through a seemingly perpetual cycle of time-consuming, productivity-killing, money-devouring upgrades.

Omigaman’s modern way: you pay a monthly fee for the business application and we maintain everything (the application, the database, the hardware, backups, security, support and business continuance). Best of all, you will access it all via the Internet.

Read More...